Admin
All things admin related.
By Connor1 author12 articles
Link smartcard to RIO accountHow to link a user’s Smartcard (UUID) to their RIO account using the People Management screen.
Unlink client from the SpineGuidance on unlinking a client from the Spine.
Add holiday to GenHoliday tableHow to request the addition of a new Bank Holiday to the GenHoliday table.
Smart card login error: No role found in organisationThis issue occurs when a user logs in with a smart card but has no assigned role in the organisation, requiring a review of their security configuration.
New user creation inserts NULL values in GenUserRolesA known software issue causes NULL values to appear in GenUserRoles when creating a new user, which can block PDS searches.
Change a System Constant valueGuidance on which System Constants are available in RIO and how to request updates or changes.
Unable to link smartcardGuidance when attempting to link a user smartcard you encounter an error.
Menu Access, Roles & BCode assignmentA simple guide to understanding why menu access may change and how to correctly assign access using Roles or BCodes.
Exclude Bank Holidays in clinicGuidance on Exclude Bank Holidays functionality in RIO.
User has an account on RIO but is unable to loginGuidance on user having an account but being unable to login due to error.
Access to GenGender mastertableAdvise on adding genders to GenGender table.
Adding a master table to Master Table MaintenanceGuidance on adding a master table into Master Table Maintenance.
