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Change a System Constant value

System Constants that are available in Rio and how to request updates or changes.

Written by Connor Baeza

Available System Constants

For a list of available System Constants, their values and descriptions, refer to your Rio version's Knowledge Article on the System Constant guide. Download the full documentation for complete reference.


A system constant is missing or not listed

If the System Constant you want to change is not shown in Rio or not listed in the guide:

  1. Confirm your Rio version.

    • System Constants vary between versions, so ensure you are checking the correct documentation.

  2. Check if the constant is hidden.

    • If the System Constant exists in the documentation but does not appear in Rio, it is set to Hidden.

📌Note:

If the System Constant appears in the guide but not in Rio:

  • The support team can make it visible by setting it to Unhidden.

If the System Constant is missing from both the guide and Rio:

  • It requires an approval process before it can be added or its value changed.


Next steps

To request a change, type talk to a person and the Digital Assistant will put you through to a live support agent. Include:

  • The System Constant name.

  • The value you want applied.

  • The reason for the request.

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