Skip to main content

Change a System Constant value

Guidance on which System Constants are available in RIO and how to request updates or changes.

C
Written by Connor Baeza

Available System Constants

For a list of available System Constants, their values and their descriptions, please refer to your RIO versions Knowledge Article on the System Constant guide, found on our Knowledge Base. Please ensure to download the full documentation.


A system constant is missing or not listed

If the System Constant you want to change is not shown in RIO or not listed in the guide:

  1. Confirm your RIO version.

    • System Constants vary between versions, so ensure you are checking the correct documentation.

  2. Hidden System Constants.

    • If the System Constant exists in the documentation but does not appear in RIO, it may be set to Hidden.

πŸ“ŒNote: If the System Constant appears in the guide but not in RIO:

We can make it available by setting it to Unhidden.

If the System Constant is missing from both the guide and RIO:

It will require an approval process before it can be added or its value changed.


Next steps

To request a change, please type talk to a person and the Digital Assistant will put you through to a live support agent. Ensure to include:

  • The System Constant name.

  • The value you want applied.

  • The reason for the request.

Did this answer your question?