Issue
In some cases, clinic group appointments do not show the correct associated client referrals.
Resolution
We can run a data fix to correctly link the referrals to the affected clinic appointments.
If you are experiencing this issue:
Open the Digital Assistant.
Type talk to a person.
You will be connected to a live support agent who can arrange the data fix.
Please provide the following details to help us resolve the issue:
Affected ClinicID
Clinic date
Appointment date and time
ClientIDs
