Appointment slots may not appear if the Healthcare Professional (HCP) has activities in their diary that block out certain days.
Cause
The HCP’s diary contains activities or events that prevent appointment slots from being displayed.
Resolution
To resolve this:
Check the HCP’s diary for any activities that block availability.
If the HCP is unavailable, change the booking to another HCP who does have availability.
🤓Tip: Once an available HCP is selected, appointment slots should display as expected.