The Consultation Screen is accessed in the same way as the standard Appointment Outcome screen. When your organisation has enabled it, Rio automatically displays the Consultation Screen instead. The Outcome Information tab works identically to the standard outcome screen, complete it as you normally would.
đNote: If you still see the standard Appointment Outcome screen rather than the Consultation Screen with three tabs, contact your System Administrator the Consultation Screen may not yet be enabled for your organisation.
Open the Consultation Screen
From the HCP Diary
Open your HCP Diary from the Rio menu.
Locate the appointment for which you want to record an outcome.
Click the appointment to open the appointment details.
Click Record Outcome.
Result: The Consultation Screen opens with three tabs: Outcome Information, Progress Note, and Assessments.
From the Clinic Diary
Open the Clinic Diary from the Rio menu.
Locate the appointment slot and click on the patient's name.
Click Record Outcome from the appointment action menu.
Result: The Consultation Screen opens with three tabs.
Complete the Outcome Information tab
The Outcome Information tab is the first tab on the Consultation Screen. The following fields are mandatory:
Actual Time. The actual time the appointment took place. Pre-populated with the intended time; update this if the appointment started late.
Actual Duration. The actual duration of the appointment in minutes.
Consultation Medium. How the appointment was conducted (for example, Face to Face, Telephone, or Video). This is critical for reporting, ensure it is accurate.
Outcome. The outcome of the appointment (for example, Attended, DNA, or Cancelled).
The following fields are optional:
Outcome Comment. Free text comment about the outcome. There is no character limit.
Face to Face Contact. Tick if the appointment was face to face with the client.
Proxy Contact. Tick if the appointment was patient-related but the patient did not attend (for example, an HCP to HCP discussion about the patient).
đNote: If your organisation uses the Primary Care Trust system type, the tab is labelled Attendance Information and the Outcome field is labelled Conclusion. The fields work in the same way.
Next steps
Once you have completed the Outcome Information tab, you can:
Switch to the Progress Note tab to enter a clinical note. See Record a progress note using the Consultation Screen.
Switch to the Assessments tab to complete an assessment form. See Record an assessment form using the Consultation Screen.
Click Save to save the outcome only. See Save and view a consultation record.