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Sequence contains no elements error when accessing interactive worksheet

Guidance for resolving the sequence contains no elements error that appears when opening an interactive worksheet.

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Written by Connor Baeza

Error message:

Sequence contains no elements

You may see this error when trying to access an interactive worksheet.


Cause

This error typically occurs when the worksheet cannot load the required content.


Resolution

If you receive this error:

  1. Type talk to a person in the Digital Assistant.

  2. You will automatically be connected to a live support agent.

  3. Provide the support agent with:

    • The team that owns the interactive worksheet.

    • The steps to replicate the issue.

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