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Error occurred on the server when processing the URL when logging in

Guidance for resolving the error that appears when RIO cannot process the login URL.

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Written by Connor Baeza

Error message:

An error occurred on the server when processing the URL. Please contact the system administrator.

If you encounter this error:

  1. Please type talk to a person and the Digital Assistant will put you through to a live support agent.

  2. Provide the full error message displayed on your screen.

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