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Discharged referral duplicated on referral screen

This article addresses the issue regarding seeing a referral duplicated on patient record after reversing the referral discharge.

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Written by Connor Baeza

After reversing the discharge of a referral, duplicate referrals may appear on the screen.

⚠️Important: This is a display issue and the database may not contain duplicate records.

The issue only affects clients whose referral has been added to multiple waiting lists.


Current status

  • This problem has been logged with the development team.

  • A fix will be included in a future RIO release.


Next steps

Please type talk to a person and the Digital Assistant will put you through to a live support agent.

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