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Unable to cancel client group appointment from client diary due to error message

This article explains how to resolve the issue where a client group appointment cannot be cancelled from the client diary due a error message.

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Written by Connor Baeza

If you are experiencing this issue, our support team will need to investigate further. Please type talk to a person and the Digital Assistant will put you through to a live support agent.

To help us resolve the issue quickly, please provide:

  • ClientID

  • Appointment date and time.

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