Letters
All things letters related.
By Connor1 author6 articles
- Letters are showing as printing, pending or errorThis article describes the issue with letters showing as printing, pending or error.
- Editable letter warningThis article outlines the common causes of the error: The letter could not be produced.
- Unable to generate editable letters Word opens with no document generatedTroubleshooting steps for when editable letters fail to generate and Microsoft Word opens without displaying a document.
- Editable letters open with unknown characters ��Ѿ翅Issue in generating an editable letter. Unknown characters appearing.
- Letter template not appearing on the HCP diary screen as expectedThis article addresses the issue with letter templates not pulling through to the HCP diary screen.
- Letter Printed icon not showing when letter is created via Word iconThe green Letter Printed icon may not appear if a clinic letter is created using the Word icon.