I can't find the pathway template
The template may be inactive or unavailable to your service.
Contact your System Administrator.
An automatic action isn't completing
Check that all required conditions have been met, such as validation, discharge, or closure requirements.
The Complete button isn't available
The action may not be configured for manual completion.
A phase isn't progressing
Check whether:
Mandatory actions remain incomplete.
The phase requires manual completion.
The client's pathway doesn't reflect template changes
Existing client pathways do not automatically receive updates made to pathway templates. A new pathway assignment may be required.
I can't access the Pathways menu
Your security profile may not include access to ePathways. Contact your System Administrator.