Overview
ePathways enables organisations to manage and monitor care pathways within Access Rio EPR. Pathways help standardise care delivery by guiding users through a series of phases and actions for a client or patient.
A pathway consists of:
Pathway: The overall care plan assigned to a client.
Phase: A stage within the pathway, such as Assessment or Treatment.
Action: An individual task within a phase.
đNote: This article is intended for clinical users. Creation and configuration of pathway templates is managed by your System Administrator.
Before you begin
To use ePathways:
The ePathways module must be enabled for your organisation.
Active pathway templates must be available.
Your security profile must include access to the Pathways menu.
Some pathways require an active referral.
If you cannot access the Pathways menu, contact your System Administrator.
Understanding pathway statuses
Status | Meaning |
Active | The pathway, phase, or action is currently in progress. |
Completed | All required criteria have been met. |
ManCompl | The action was manually completed by a user. |
Error | An issue has occurred during automatic completion. |
Death | The pathway was ended automatically following a recorded death. |
Variance recording
A variance indicates that a client's pathway has deviated from the expected process.
Variances can:
Be triggered automatically.
Be recorded manually, subject to configuration.
Variance information can be used for reporting, governance, and service review purposes.
Phase progression
Phases progress through a pathway in the order defined by the template.
Automatic phase progression
Setting | Outcome |
AutoStart = Yes | Phase starts automatically. |
AutoEnd = Yes | Phase ends automatically once mandatory actions are complete. |
AutoStart = No | User must start the phase manually. |
AutoEnd = No | User must end the phase manually. |
Expected duration
Each phase can have an expected duration to help monitor progress and identify delays.
Related articles
Managing Client Pathways: Assign, view, modify, close, and transfer pathways for individual clients.
Completing Pathway Actions: Complete automatic and manual actions, manage dependencies and action types.
Troubleshooting ePathways: Resolve common issues with pathways and actions.