Issue
When transferring an assessment form using the Case Management Tool (CMT), the process may fail with a generic message such as:
Cannot transfer the assessment form.
In the backend logs, you may see an error indicating that an active alert is missing.
This occurs because the assessment form has an active alert configured in GenScreenCondition, but the required record does not exist in the destination database.
The transfer fails because the stored procedure usp_AssessScreenConditionMappingsSet only inserts a record into GenScreenConditionMapping, not GenScreenCondition.
Cause
The assessment form includes an active alert.
That alert is not present in the destination environment.
As a result, the assessment form transfer cannot complete successfully.
Resolution
Transfer the active alert using CMT.
This action inserts the missing record into GenScreenCondition in the destination database.
Reattempt the assessment form transfer.
Once the alert exists in the destination environment, the transfer should complete successfully
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