Make sure you are using the correct CMT URL. Avoid bookmarking the URL when you are on a specific page, this can cause issues. Instead, bookmark only the main login or homepage URL.
If you are then still experiencing this issue, please type talk to a person and the Digital Assistant will put you through to a live support agent.
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Using the correct CMT URL
If you are experiencing issues accessing CMT, it may be caused by using an incorrect or outdated URL.
Recommended URL practice
To avoid problems:
Always make sure you are using the correct CMT login or homepage URL.
Do not bookmark CMT when you are already inside a specific page, this can lead to errors the next time you try to access the system.
If you want to save a bookmark, only save the main login or homepage URL.
If issue still occurring
If you are still experiencing this issue, please type talk to a person and the Digital Assistant will put you through to a live support agent.