The admission does not appear because there is no entry in the ImsEventMovement table.
A data fix is required to remove the incorrect entry from the ImsEvent table.
Resolution
Please type talk to a person and the Digital Assistant will put you through to a live support agent. Our support team will apply the necessary data fix on your behalf.
Additional Notes
This issue occurs when an admission record exists in ImsEvent but not in ImsEventMovement, which prevents the system from showing the client in a ward/bed.
The fix will allow the admission process to start from scratch.