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Unable to merge Clients when the FromClient has a row in DTSQueueArchive

Issue whereby when you try to merge clients you receive an error.

C
Written by Connor Baeza

The error in question is:

The DELETE statement conflicted with the REFERENCE constraint "FK_DTSQueueArchive_ClientID". The conflict occurred in database "RIO_LIVE", table "dbo.DTSQueueArchive", column 'ClientID'

This is a known issue that is resolved in RIO version 23.08.00.

If this issue is occurring in RIO version 23.08.00 or above, please type talk to a person and the Digital Assistant will put you through to a live support agent. Ensure to provide the ClientID's you are trying to merge.


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