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Unable to mark note as entered in error: Please enter on or after the date of birth

This article addresses the issue when marking a Progress Note as entered in error an error occurs.

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Written by Connor Baeza
Error: Please enter on or after the date of birth.

This is a known software issue that is fixed in RIO version 25.01.00.


Workaround:

Until the fix is applied, you can:

  • Delete the progress note via the Clinical Record Management screen.

If the progress note must remain in the system, please type talk to a person and the Digital Assistant will put you through to a live support agent. Include the following details:

  • ClientID.

  • Date and time of the progress note.

We can then apply a data change to mark the note as entered in error.

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