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Progress Note does not appear in Clinical Record Management

Guidance when searching for a Progress Note in Clinical Record Management, it does not appear at the date/time entered despite it appearing in Progress Notes and River View Events.

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Written by Connor Baeza

When searching in Clinical Record Management, the system checks against the first date and time the Progress Note was recorded. This may include an auto save timestamp prior to any manually entered date and time.


Steps to verify

  1. Open the note in Progress Notes.

  2. Click Detail.

  3. Check the time of the first version of the note next to Originally Entered By.

  4. Use this time when searching in Clinical Record Management.


If the Progress Note still does not appear

Please type talk to a person and the Digital Assistant will put you through to a live support agent.

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