Skip to main content

Location not displaying on CPA review screen

Troubleshooting guidance for missing location details on the CPA review screen.

C
Written by Connor Baeza

If the location is not appearing, follow these steps to check the configuration:

  1. Verify GenLocation setup.

    • Ensure the location is listed in GenLocation.

    • Confirm both Adhoc and UseInDiary are ticked.

  2. Check Speciality linkage.

    • Make sure the relevant speciality is linked to the location in AmsSpecialityLocation.

  3. Understand CPA Review Screen Logic.

    • The CPA review screen checks speciality access for the Current Care Co-ordinator or Lead HCP.

    • If the location isn’t displaying, it may be due to missing access for the assigned HCP.

Did this answer your question?