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Graphical Resource not showing in Assessment View or Assessment Maintenance

Guidance on viewing assessment form or Assessment Maintenance containing an image and the images does not appear or the preview of the image is a broken image.

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Written by Connor Baeza

When viewing an assessment form containing an image, the image does not appear. In Assessment Maintenance, the image preview may display as a broken image icon.

Example of broken image:


Cause

This may indicate that the Graphical Resource system constant is pointing to the wrong file location.


Resolution

Please type talk to a person and the Digital Assistant will put you through to a live support agent.


Include the following details:

  • The form name where the image is missing.

  • Replication steps.

  • A screenshot of the broken image preview, if possible.

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