Unless an explicit fault has been reported, any conversation raised will be treated as an assisted product support request, not an incident.
Please refer to the Data Model Guide and the RIO User Guide for details on Audit Trail.
Any requests for a report of how to pull out data is not supported.
Requests for Audit enhancements can be submitted via our Aha ideas portal, where they can be reviewed and voted for by customers and reviewed as part of the RIO Change Advisory Board for potential development.