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Patient record merge: medications discontinued by design

Explains why all medications are discontinued when patient records are merged, and what to do after the merge is complete.

Written by Connor Baeza

When patient records are merged, all medications on the merged record are discontinued. This is working as designed.


Why does this happen?

Discontinuing all medications is the safest approach during a patient record merge. This prevents incorrect or duplicate medications from remaining active, which could pose a patient safety risk.


What you may see

As a result, some discontinued medication entries on the merged record may appear incorrect. This is expected, having incorrect discontinued medications visible is far safer than risking incorrect active medications.


Next steps

Re-prescribe all medications correctly on the merged patient record after completing the merge.

📌Note: To discuss this behaviour further or suggest a product change, raise a suggestion with the Product team via the Access Rio EPR Ideas portal.

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