If you are running into issues uploading a document to Docman, it is worth checking the file size first. Each system has its own limits, and going over them can cause problems.
Here is a quick guide to the maximum file sizes accepted:
Endpoint Type | File Size Limit |
Docman 10 | Up to 10MB |
Docman 7 | Up to 10MB |
EMIS MESH | Up to 16MB |
TPP MESH | Up to 5MB |
If your document is within the limits and you are still seeing issues, please type talk to a person and the Digital Assistant will put you through to a live support agent.
